Course Description

Quality Culture

This online course helps laboratory leaders to influence their culture to drive increasing levels of quality. It provides an adaptable program for proactively shaping culture. It includes commentary by CAP member pathologists who are recognized for having positively influenced the culture of their organizations.

Learning Objectives

After completing this course, participants will be able to:

  • Define the concept of “culture” as it applies to operations in a medical laboratory
  • Recognize strategies to use to positively influence culture
  • Assess your current laboratory culture in terms of its ability to foster quality
  • Develop an action plan based on your assessment to influence your laboratory’s culture

Course Length: Approximately 4 hours

Allowable CE Credit: 4 hours

Price: $395 for 365-day license