Course Description

Root Cause Analysis

This course provides a description of a general root cause analysis methodology and a set of basic tools necessary to implement it. It provides examples of root cause analyses, from actual medical laboratories, structured according to the general methodology. It provides a Case Exercise that allows participants to practice using the methodology.

Learning Objectives

After completing this course, participants will be able to:

  • Recognize the key steps and associated tools for a complete root cause analysis
  • Recognize the pitfalls encountered when conducting a root cause analysis
  • Recognize the best practices that should be used when conducting a root cause analysis
  • Perform the key steps in a root cause analysis

Course Length: Approximately 4-6 hours

Allowable CE Credit: 6 hours

Price: $695 for 365-day license